Whisper sliding doors

Measuring guide and FAQs

How to measure your opening, and answers to common questions about our door tracks.

Where to measure

Take three measurements for each width and height. Measure the width at the top, middle and bottom of the opening, and the height at the left side, middle and right side. You may be surprised how much these measurements can differ.

• We make your doors in millimetres to be as accurate as possible, but centimetres are fine for your first quote.
• Note whether you measured the height from carpet, timber or concrete.
• Your final price is confirmed after a free measure.

Words you might hear

Door head

The section of wall from the ceiling down to the top of the door frame. It can limit access to the top of the wardrobe, so keep it as small as you can.

Batten

Usually checked into the skirting to give a tidy finish and to protect the wall when the door slides.

End panel

Only needed when there is no framed wall at the end of the wardrobe.

Things to consider

• How light or dark the space is. Mirrors can be used to add extra light.
• Sliding doors should blend with other door styles and colour schemes in the room.
• Make sure the things you use most are easy to reach when you open the doors.
• The size of the space decides how many door panels you need.
• If you can, take the doors up to the ceiling, or as near as possible, and as wide as the whole wardrobe. This gives you the most access.

Door track FAQs

Can the track go on carpet?

Our door tracks need to be fitted on a hard floor, such as timber or concrete. If you have carpet, we cut it away so we can fit the track to the floor underneath.

Who repairs the carpet afterwards?

After we have installed your doors, you will need a carpet repairer to finish the carpet. Our installers are not able to do this, and the cost is not included in your quote. Carpet repairers can be found online.

I’m getting new carpet laid

We can fit the door track or packer before the carpet layers arrive, so they can lay the carpet up to each side of the track before we install your doors. This extra visit adds a small cost to your door quote.

Why can’t you lay tracks on carpet?

Carpet is not stable, so it won’t support a track evenly. Tracks are usually glued or fixed to a hard surface. On carpet, the carpet can compact further and unevenly over time, so the doors drop slightly. If they drop too far they could slip out of the track, so we do not recommend installing directly onto carpet.

What if I really want the track on carpet?

We can fix a packer directly onto your carpet, screwed into place through the carpet, then do the final measure before we make your doors. This adds to your quote. It is not a method we recommend: if you replace the carpet later, it has to be cut away from each side of the track. We believe the tidiest option is to cut your carpet and have it professionally finished along each side of the track.

What if my floor isn’t level?

To fit our doors, the floor needs to be level and should ideally not vary by more than 3mm compared with the top measurement. Both sides of the opening also need to be plumb and should not vary by more than 5mm. We can fit and scribe packers to fix this as far as possible on each job, but we cannot take responsibility for doors fitted in an opening outside these guidelines.

How wide are the tracks?

Double tracks are 60mm wide, triple tracks are 90mm wide and quad tracks are 120mm wide.

Where do you install?

Prices include delivery and installation within 30km of our Mt Wellington factory, on the ground floor. Further away, or above the ground floor, allow for an additional delivery cost.

Still have a question?

Call us on 0800 80 30 50, or build and price your doors.